Rebirth in 1989: Creating the Chinese Technology Empire

Chapter 509 Safety is paramount: Xingda Group’s testing center

Secretary Wu and his party spent most of the day shopping in Xingda Plaza. At noon, they also had a staff meal at the staff home of Xingda Plaza. Everyone was envious of the food they ate. The canteen in their government compound is not as good as this one.

The staff restaurant not only provides rich and delicious food, but also is very cheap. It is sold to employees at the real cost price.

During the long time they walked around, many people gained a lot of experience.

Not only are they knowledgeable, but so are other customers. There were many customers coming today, but the store was not crowded at all. After all, the store was too big.

However, some stores are doing very well, especially restaurants, which offer delicacies from all over the country. Many people find the taste of their hometown here, which is very comfortable.

As for the products, it was even more dazzling to see. There were so many things they wanted to buy. Unfortunately, many people were short of money and only bought a little in the end. However, there are also some wealthy people who push shopping carts to buy large and small packages, and their spending power is very impressive.

The most awesome thing is Star Plaza’s return policy.

Seven-day no-questions-asked returns. If you are not satisfied with your purchase within seven days, you can just bring it back and return it. As long as it is not damaged and does not affect the second sale, it is fine.

Especially within Xingda Supermarket, according to the supermarket's regulations, many products need to be returned to consumers as long as they are returned by consumers, even if some of them affect secondary sales.

When you withdraw, do it neatly and don't look for any excuses.

When it comes to food, even if someone eats some and says it doesn’t taste good, you have to return it. You won’t be responsible for the loss, it will be borne directly by the company, and the return personnel won’t have to bear any pressure.

In fact, Xu Huasheng learned this concept from Pang Donglai, a god-like retail company in Henan Province. Their set of things has really turned consumers into die-hard fans.

Xingda Supermarket may not be able to achieve such perfection, but there are many excellent things from this company that we can learn from.

This is the case in terms of employee benefits. Nowadays, Star Plaza’s employee benefits are very high and their wages are high, so everyone’s treatment is naturally good.

Not to mention, the products are rich and healthy.

In this era, the introduction of seven-day no-reason returns and exchanges can directly improve the pattern of Xingda Plaza, allowing consumers to purchase without worries and feel confident that they can return goods at any time if they are not satisfied.

"Secretary Wu, this is the testing center of our Xingda Group. The equipment here is currently considered a very advanced testing center in the world. All products entering our Xingda Plaza and Xingda Supermarket must be sampled and tested first. , only products that pass the test can be put on the shelves for sale. At the same time, we also have bulletin boards in the mall, and products that pass the test and those that fail the test will be announced in detail..."

Finally, Secretary Wu and his party came to the product testing center of Xingda Group on the fifth floor.

The entire testing center is very large and the equipment inside is also very complete. There are many workers inside, busy conducting various tests on many samples.

Among the most rigorously tested products are edibles. All food must be randomly sampled and tested multiple times. Only after passing the test can this batch of products be put on the shelves for sale.

The second is daily chemical products. Many of these products will cause great harm to the human body if they exceed the standard.

As for other products, the main purpose is to detect whether they are falsely labeled.

For example, for a piece of clothing, whether its fabric is the same as its label. Some write "pure cotton" as "pure cotton" if it is not pure cotton, so it is OK in other places, but not here.

For example, the down content of down jackets may be faked in various ways. But in Xingda Supermarket, all products must be genuine.

"Secretary Wu, our store only pursues four words, genuine products at a reasonable price..."

Secretary Wu nodded at the person in charge's words.

"Genuine goods at a reasonable price. These four words may seem simple, but in reality they are rare and valuable."

Secretary Wu sighed. The four words sounded simple, but they were too difficult to do. Now that the economy is developing rapidly, many people are trying to take advantage of loopholes to make money.

This is especially true in Shenzhen City, where all kinds of fakes are flying everywhere, and Secretary Wu knows a lot of things. But there are some things that turn a blind eye. After all, the most important thing for the country now is to develop the economy and increase employment.

In order to make money, it is easiest for a businessman to lose his essence as a businessman.

The truth is true. Everyone has understood this truth from ancient times to the present, but it is difficult to stick to it for a long time.

"This is also Mr. Xu's request. He said that in the retail industry, you are actually the gatekeeper of consumers. If the gatekeeper cannot guard the gate well, or even commits suicide, then sooner or later the company will be backfired by integrity. If you want to do long-term business, The word integrity is indispensable..."

The person in charge's words made everyone nod.

Integrity is the foundation of doing business. In the eyes of all consumers, these two words should be adhered to by businesses, but in this society full of interests, these two words have become rare and valuable in the end.

In fact, the most difficult thing about integrity is to stick to it. If Xingda Plaza and Xingda Supermarket can continue to stick to it. In ten or twenty years, Xingda Supermarket will be labeled as honest by consumers. After gaining the trust of consumers, the retail industry will be invincible.

"I gained a lot today. Look at Mr. Xu's attitude and method of doing business. He really deserves to be rich."

After the inspection, Secretary Wu and his party got on a bus.

On the bus, Secretary Wu couldn't help but talk.

"Secretary Wu, actually I think our Shenzhen can develop according to this point. Develop our Shenzhen into a city of integrity. Treat integrity as our Shenzhen's business card. Now that our Shenzhen has an excellent enterprise like Huasheng Group taking the lead, we can definitely Work hard in this area. Although economic development is important, it cannot be for the sake of the economy. Some economies have indeed increased the economic aggregate, but these things are like a cancer that will cause serious consequences when they explode. The harm is greater..."

A slightly younger official said directly.

"This is a very good suggestion. I think it is worth discussing. If we want to develop better in Shenzhen City, we need to put some distinctive labels on our city. Openness and tolerance are the labels of our Shenzhen City in the past. If we If we add the label of City of Integrity, it will definitely be crucial to the future development of our Shenzhen City..."

Wu Sen immediately became interested.

This suggestion is very good. It is a city of integrity. If Shenzhen City really becomes such a city, it will definitely bring a lot of benefits to the future development of Shenzhen City.

After all, in this society, integrity is increasingly lacking. The less real things are, the more people cherish and need them. If a city is full of integrity, the city's happiness will increase significantly.